Terms of Use

Terms of Use

Last Updated: September 20, 2026

These Terms of Use govern your access to and use of pinavique.com, including the website, its content, features, functionality, products, services, and related materials.

Pinavique and pinavique.com are owned and operated by Chengdu Yuanchi Oukang Network Technology Co., Ltd.

Throughout these Terms, “Pinavique,” “we,” “us,” and “our” refer to Chengdu Yuanchi Oukang Network Technology Co., Ltd.

By accessing, browsing, or using pinavique.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

If you do not agree to these Terms, please do not access or use the website.

1. Eligibility

You may use pinavique.com only if you have the legal capacity to enter into a binding agreement under the laws applicable to you, or if you are using the website with appropriate authorization or supervision where required.

2. Permitted Use

You may use pinavique.com for lawful personal shopping, browsing, product research, customer-service communication, and other legitimate purposes consistent with the intended operation of the website.

Your use of the website must comply with these Terms and applicable law.

3. Prohibited Use

You may not use the website, directly or indirectly, to:

• Engage in unlawful, fraudulent, deceptive, or abusive activity
• Impersonate another person or entity
• Submit intentionally false or misleading information
• Attempt unauthorized access to the website or related systems
• Introduce viruses, malware, harmful code, or disruptive technology
• Interfere with website security, availability, or functionality
• Collect personal information without appropriate authorization
• Use automated tools to disrupt, overload, or misuse the website
• Infringe intellectual-property, privacy, or other legal rights
• Use the website in violation of applicable law or these Terms

We may restrict or suspend access where reasonably necessary to protect the website, our customers, our business, or other users from misuse, fraud, security threats, or unlawful activity.

4. Customer Accounts

If customer accounts or account-based features are made available on pinavique.com, you are responsible for maintaining the confidentiality of your login credentials and for providing accurate account information.

You should notify us if you believe your account credentials or other account information have been compromised or used without authorization.

We may restrict or suspend account access where reasonably necessary for security, fraud prevention, legal compliance, or investigation of suspected misuse.

5. Purchases

These Terms of Use primarily govern access to and use of our website.

Purchases made through pinavique.com are also subject to our Terms and Conditions, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and other applicable store policies.

By placing an order through pinavique.com, you enter into a purchase transaction with Chengdu Yuanchi Oukang Network Technology Co., Ltd.

6. Website Content

We make reasonable efforts to maintain accurate and useful website content, including product information, images, descriptions, specifications, pricing, policies, and other materials.

Website information may occasionally contain typographical errors, technical errors, outdated information, or other inaccuracies.

We may correct, update, or revise website content where reasonably necessary.

Product specifications and features may vary by item. Customers should review the individual product page for the specifications, materials, dimensions, care instructions, and features of the product being considered.

7. Product Images and Display

We aim to display product images and descriptions as accurately as reasonably possible.

Actual product appearance may vary slightly due to screen settings, lighting, photography, manufacturing tolerances, materials, or other reasonable variations.

8. Intellectual Property

Unless otherwise stated, website content made available through pinavique.com, including text, branding, logos, graphics, product photographs, page layouts, icons, designs, and other materials, is owned by, licensed to, or otherwise lawfully used by Pinavique and Chengdu Yuanchi Oukang Network Technology Co., Ltd.

Such content may be protected by applicable copyright, trademark, intellectual-property, and other laws.

You may access and use the website for ordinary personal and non-commercial shopping purposes.

You may not reproduce, republish, distribute, modify, commercially exploit, or create derivative works from protected website content without appropriate authorization, except where permitted by applicable law.

9. Trademarks and Branding

Names, logos, designs, branding, and other source-identifying materials displayed on the website may be trademarks or other protected brand assets.

Nothing in these Terms grants you ownership of or a license to use such branding for commercial purposes without appropriate authorization.

10. User Communications

When you communicate with us through email, customer support, return requests, privacy requests, or other available channels, you agree not to knowingly submit unlawful, fraudulent, threatening, malicious, or misleading content.

Information you provide to us will be handled in accordance with our Privacy Policy and applicable law.

11. Third-Party Services

Pinavique may use or interact with independent third-party services in connection with operating the website and fulfilling customer orders.

These services may include Shopify, payment providers, shipping carriers, fulfillment providers, advertising services, fraud-prevention providers, and other technical or operational service providers.

Independent third-party services may be governed by their own terms, privacy policies, availability conditions, and operating practices.

The inclusion or use of a third-party service does not transfer ownership or control of that independent service to Pinavique.

12. Third-Party Links

pinavique.com may contain links to third-party websites or services.

Third-party websites are independently operated and may have their own terms, privacy policies, security practices, and content.

We encourage you to review the applicable terms and policies before using independent third-party websites.

13. Website Security

We use reasonable administrative and technical measures intended to support the security and operation of pinavique.com.

However, no website, electronic transmission, network, or digital storage system can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website, including maintaining the security of your device, browser, passwords, and network connection.

14. Website Availability

We aim to keep pinavique.com accessible and functional, but we do not guarantee uninterrupted, continuous, or error-free access.

Website access may occasionally be limited or interrupted because of maintenance, technical issues, system updates, security concerns, service-provider outages, or circumstances outside our reasonable control.

15. Website Changes

We may reasonably update, modify, remove, suspend, or introduce website content, functionality, features, or services as our store and operations develop.

These changes may be made for operational, security, technical, commercial, or legal reasons.

16. Privacy

Your use of pinavique.com may involve the collection and processing of personal information.

Please review our Privacy Policy and Your Privacy Choices page for information about how personal information is collected, used, disclosed, and managed.

17. Disclaimers

To the extent permitted by applicable law, pinavique.com and website content are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, free from technical vulnerabilities, or suitable for every individual purpose.

Nothing in this section excludes any representation, warranty, condition, right, or remedy that cannot legally be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Pinavique and Chengdu Yuanchi Oukang Network Technology Co., Ltd. will not be liable for indirect, incidental, special, exemplary, or consequential losses arising solely from access to, use of, or inability to use the website where such liability may lawfully be limited.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.

Nothing in these Terms is intended to limit mandatory consumer rights available under applicable law.

19. Consumer Rights

These Terms operate subject to applicable consumer-protection laws.

If applicable law provides rights or remedies that cannot legally be excluded, restricted, or modified by contract, those rights remain available to you.

20. Violations of These Terms

If we reasonably believe that these Terms have been violated, we may take appropriate action to protect our website, customers, systems, services, or legal rights.

Depending on the circumstances, this may include restricting access, suspending account functionality where applicable, investigating suspected misuse, or cooperating with relevant service providers or authorities where legally appropriate.

21. Changes to These Terms of Use

We may update these Terms of Use periodically to reflect changes to our website, services, business practices, technology, or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date.

Changes will apply prospectively from the date they are posted unless otherwise required by applicable law.

22. Contact Us

If you have questions regarding these Terms of Use or the operation of pinavique.com, please contact:

Email: service@pinavique.com

Customer Service Hours:
Monday–Saturday, 9:00 AM–6:00 PM Eastern Time

We aim to respond to customer inquiries within 1–2 business days.